(UPDATE) The city is NOT going door to door and police investigate

The City of North Bay does NOT have anyone going door-to-door asking for a variety of personal information or asking to go inside.

Mayor Al McDonald says he was contacted on Facebook about an incident and told the person not to let anyone in.

The Mayor says he contacted staff and confirmed they didn’t have anyone going door to door, plus he says they contacted police about this incident.

He also encouraged the person who contacted him to call the police too.

The Facebook message says the two people were looking to discuss water meters, payments, fluoride and more.

McDonald says if the city ever does send someone to people’s homes they would have proper ID and there would be a city vehicle in the area.

Meantime, the North Bay Police Service says after an investigation they located the individuals and learned they represent a legitimate Markham-based energy business selling residential water softener products and carbon filters.  They were carrying proper identification.

Police say the do NOT represent the City of North Bay.

In a release, police also advise people to “Know your rights”

Consumer Protection Ontario provides valuable information about door-to-door sales and your rights when it comes to signing contracts at the door. Learn how to avoid common door-to-door scams for water heaters, home heating, and other services.

Visit http://www.ontario.ca/page/door-door-sales-and-home-service-contracts online to learn more. If you have questions or concerns about any door-to-door experiences you have had, call Consumer Protection Ontario toll-free at 1-800-889-9768. TTY users call 416-229-6086 (TTY GTA) or 1-877-666-6545.