The North Bay Fire Department was called to a situation last Saturday in which a woman at the Castle Arms on Olive Street had collapsed on the 5th floor.

The fire department says they weren’t able to access the unit as she had collapsed against the door.

Firefighters went up the ladder on the aerial ladder truck, removed the 5th floor window and climbed in.

They then worked with paramedics by opening the door so the woman could receive emergency medical help.

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